Service Receptionist (After – Sale)
2023-12-20
Our client is an international luxury group in which aims to deliver the sophisticated product and great service to the customers with solid track record. This high-end brand is looking for a caliber for the position of Service Receptionist to join their professional team and deliver their high quality product and customer service in Asia.
Industry: Luxury Consumer Goods
Responsibilities
- By reporting to the management of After Sales Service, this role is responsible for providing the customer services to the customers including welcoming customers and handling the customers’ enquiry / request.
- Follow up the customer appointments and deliver the customer services with sharing of product knowledge.
- Support both of call center & service counter; and offer the personalized services.
- Assist the maintenance and grooming of the reception area and the workstation.
- Communicate with the customers to guarantee the correct information to be delivered.
Requirements
- Minimum 6 years’ customer service experience, preferably in luxury retail; hospitality or airline industry
- Consumer centric mindset with patience, team spirit and effective communication skills.
- Learning agility with cheerful disposition and positive attributes
- Fluent in English, Mandarin and Cantonese;
- Good knowledge of PC Programs i.e. Word, Excel.
Our client offers a comprehensive package with fringe benefits. If you are interested, please send your resume together with your current salary, expected salary, and date of availability to our email.
Only short-listed candidates will be notified. Personal data collected will be used for recruitment purpose only.
category: Job Listings