APASS

Digital and CRM Manager/Executive

Job Title

Digital and CRM Manager/Executive
Reference Number N/A
Place Quarry Bay
Client Information Our client is a well-known beauty care brand with proven track record, who is looking for Senior Digital and Customer Relationship Management (CRM) Executive to join their team. A candidate with less experience will be considered as Digital and CRM Executive.
Responsibilities
  • To initiate research on the latest digital trend & technology and monitor competitors’ online & on-site digital activities;
  • To coordinate internal and external stakeholders for the development and implementation of digital projects;
  • To work closely with digital agencies and internal teams for the content maintenance of the brand website and other social media platform according to the product launch schedule;
  • To perform CRM-related analysis so as to develop tailor-made CRM program for different POS and assist marketing and sales teams on strategy development and execution;
Requirements
  • Tertiary education preferably in business administration, marketing or related discipline;
  • At least 3 years’ experience in digital marketing or CRM field, experience in beauty and cosmetics industry and/ or CRM/ digital agency background is preferred;
  • Strong interest on latest digital technology and proficient in MS applications;
  • Proficient in both of spoken and written English and Cantonese, good comment in Mandarin is an advantage;
  • Strong team spirit, proactive, detail-oriented with strong communication skill.
  • A candidate with less experience will be considered as Digital and CRM Executive.
Salary Range Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Facilities Officer/ Assistant
Reference Number N/A
Place Quarry Bay
Client Information Our client is a high quality fashion and beauty brand with proven track record, who is looking for Facilities Officer/ Assistant to join their team.
Responsibilities
  • Responsible for all maintenance works in order to deliver an excellent customer experience while performing daily checks, handling any repair works, and coordinating renovation projects.
  • Conduct inspections periodically to ensure the stores are maintained in good condition where is aligned with brand identity and image and to ensure exceptional customer services
  • Oversee the works contractor to ensure quality work is performed cost effectively and ensure contractors are trained accordingly
  • Assist in the development of new project plans in accordance with renovation needs and supervise store openings after renovation or relocation to ensure projects are aligned with company standards and pre-determined budgets
  • Generate reports regarding on related repairing issues, prepare annual profit plans and update policies and procedure for professional facility management and office administration.
  • Responsible for manpower arrangement to ensure overnight renovation works in stores
  • Liaise with Finance team to arrange payment for service charges settlement
Requirements
  • University Graduate
  • Minimum 2 years of experience in Facilities Management. Experience in luxury retail industry will be an advantage.
  • Independent, excellent interpersonal and strong coordination skills
  • Committed to delivering a high level of customer service
  • Good organizational skills, self-motivated and be able to work under pressure
  • Fluent in English & Cantonese is a must, ability in Mandarin would be advantageous
Salary Range Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Regional Training Manager
Reference Number N/A
Place Quarry Bay
Client Information Our client is a well-known international beauty care brand, who is looking for Regional Training Manager to join their team.
Responsibilities
  • Liaise between Central Training, Asia Country Training Managers and Axis Training Managers/Trainers to identify needs in terms of training specificity activities.
  • Work closely with Central Training, Regional Marketing Operational and Asia countries to provide inputs on the development of training modules, training tools, consultation tools and specific protocols to meet Asia identified needs and demands.
  • Liaise with Central, plan and organize annual regional seminars and training for Training Managers/Axis Training Managers/Trainers, as well as targeted “Specialist / Expert” populations in accordance with Asia identified needs and sell-out priorities.
  • Coordinate and support Mystery Shopping, liaise with Central, follow up and accompany markets on restitutions and action plan.
  • Support and encourage best practice sharing linked to the axis across the region.
  • Monitor and evaluate the effectiveness of training programs linked to the axis.
  • Communicate and follow up with Asia Country Training Managers and Axis Training Managers/Trainers, assist them to identify areas of improvement, set up and validate appropriate actions in training linked to the axis.
  • Carry out regular follow up on Specialist/Expert populations to ensure consistent and high level of technique and service offered by our expert teams.
  • Ensure timely implementation of the specific protocols in line with the marketing plan and new launches.
  • Consolidate and coordinate Asia countries’’ feedback as requested by central and regional management.
  • Develop, motivate and coach training team in the region.
  • Assist Training Managers and Axis Training Managers/Trainers in administering, supervising, delivering and facilitating on-going training programs to meet needs of the brand.
  • Complete special projects assigned by central and regional management.
  • To deliver training and follow-up of facial treatment techniques and protocol (if candidate had experience in a Skincare Treatment brand)
  • Requirements
  • Key competencies:
    • Result oriented
    • Strategic agility
    • Customer and retail focus
    • Flexible and adaptable leading skills
    • Good listening skills
    • Strong understanding of the luxury business
    • Strong communicator
    • independent, dynamic, positive spirit and team player

     

    Technical skills:

    • Strong experience in training including delivery of training (experience within the beauty industry and/or retail would be a plus)
    • Selling and Training skills
    • Master computer skills (PowerPoint, Word and Excel)
    • Fluency in both written and spoken English and  Chinese (Mandarin)
    • Qualified & Certified Beauty Therapist (a plus)

     

    Profile :

    • Occupies or has occupied a Training Manager and/or Assistant Training Manager position, particularly in a beauty brand
    • Has good field experience (in a selling context)
    • Proved experience of team/department management
    • Genuine interest in and appreciation of the brand, cosmetics and luxury industry
Salary Range Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Group Product Manager- MU & FRA
Reference Number N/A
Place Quarry Bay
Client Information Our client is a well-known international beauty care brand, who is looking for Group Product Manager to join their team.
Responsibilities
  • Plan, develop and execute the new product launch plans and marketing campaign in accordance with the company policy, brand guideline, business objective and sales targets
  • Initiate new ideas for promotion activities, counter animation and trade events
  • Review and evaluate sales performance and marketing program results per launches against objective and targets, propose actions to drive achievements
  • Propose new product ordering and define sales targets based on market analysis and customer data studies
  • Master full product assortment, in/out phasing facilitation
  • Manage marketing supporting materials ordering, sourcing, production and shipment
  • Master and monitor monthly marketing expenses on promotional actions, direct mailing, gifts and inventory cost centers
  • Work with internal teams & external parties to implement launch campaigns
  • Deal with regional team & head office on campaign action plan & results reporting
  • Lead Product Executive on all aspects to provide supports to marketing team
Requirements
  • Degree holder with Marketing / Business Administration or related discipline
  • At least 6-8 years related working experience in luxury / beauty industry
  • Good computer skills, including Microsoft Office, Excel, Powerpoint and Chinese Word Processing
  • Willing to work under pressure in a fast pace environment
  • Strong work accuracy , analytical and numerical skills
  • Good teamwork and Communication skills
  • Self-motivated with high adaptability
  • Multi-tasking and self-motivated
Salary Range Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Regional CRM and Digital Manager
Reference Number N/A
Place Quarry Bay
Client Information Our client is a well-known international beauty care brand, who is looking for Regional CRM and Digital Manager to join their team. A candidate with less experience will be considered as Assistant Manager.
Responsibilities
  • To define and drive CRM strategy and ensure alignment with global CRM strategy and direction;
  • To develop and provide budgetary planning guidelines for CRM activities based on segments, life-cycle and ROI;
  • To conduct analyses using CRM data and provide insights on customer behavior;
  • To develop, execute, review and provide guidance on annual digital media plan; evaluate campaign effectiveness and derive enhancement plan when necessary;
  • To manage the use social media platform in the Asian market; to maximize the use of social media to increase customer engagement.
Requirements
  • Tertiary education preferably in digital marketing/ e-commerce or related disciplines;
  • Minimum 5 years’ experience in digital marketing/ e-commerce/ CRM preferably in retail industry, experience in cosmetic retail environment and luxury brands is an advantage;
  • Experience in regional and/or supervisory role is definitely an advantage;
  • Passion for consumer research and analytics;
  • Fluent in written and spoken Cantonese, English and Mandarin;
  • Good communication, analytical and influencing skills;
  • Strong interest in social trends; creative, flexible and detail-minded;
  • A candidate with less experience will be considered as Assistant Manager.
Salary Range Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Personal Assistant to Chief Operating Officer, Asia
Reference Number N/A
Place N/A
Client Information Our client is a leader in worldwide beauty care field with strong market share and progressive expansion plan. The well-known international company has a large customer following, and has been held in high esteem in the beauty industry who is now looking for a Personal Assistant to COO, Asia to join their dynamic team.
Responsibilities
  • To provide full spectrum of administrative and secretarial support to COO and assist his/her core team members;
  • To liaise and coordinate with internal departments or external parties such as vendors, landlords or suppliers for business function execution; provide support in corporate communication;
  • To perform data analysis and assist in the preparation of business reports, budget plans or presentations for clients’ meeting or internal use;
  • To facilitate budgeting and report consolidations(regular business review and presentation);
  • To manage and organize the schedule of Managing Director, to be responsible for meetings, conferences or business travel arrangements;
  • Requirements
  • Tertiary education in any disciplines, preferably in business administration or finance;
  • Detail-minded, multi-tasking, proactive;
  • Outstanding planning, organization and communication skills;
  • Strong figure and financial sense;
  • Native Cantonese, fluent English and Mandarin is a must;
  • Experience in retailing or health and beauty industry will be an advantage;
  • Minimum 7 years’ working experience as a Personal Assistant, with 3 years in supporting Director or senior management; experience in serving senior expatriates is highly preferred;
  • Salary Range
 Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Digital Marketing Executive/ English Copywriter
Reference Number N/A
Place N/A
Client Information Our client is a fast growing lifestyle brand, devoted to designing, developing and producing a high quality of consumer products. This rapidly expanding company has close partnerships with various multinational corporations and is now looking for a Digital Marketing Executive/ English Copywriter to join their team. A candidate with more experience will be considered for Assistant Manager. 
Responsibilities
  • Handle and oversee market communication activities and company’s public relations;
  • Support regional marketing team for copywriting and managing online marketing in varies platforms such as Instagram and Facebook.
  • Responsible for the preparation of press releases and other communication material for website and social media; making presentations and negotiation with media.
  • Work closely with other parties for the design and production of print materials and carry out ad-hoc projects as assigned
  • Requirements
  • Degree holder or above with minimum of 3 years’ experience in market communications, public relations or journalism in licensing industry
  • With regional experience in marketing field
  • Excellent in both written and spoken English
  • International exposure and have experience working with digital marketing platform
  • Flexible, well-organized and able to work independently with strong team spirit
  • Candidate with more experience will be considered for Assistant Manager.
  • Salary Range
 Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Senior HR & Admin Executive/ Assistant Manager
Reference Number N/A
Place N/A
Client Information Our client is a fast growing lifestyle brand devoted to designing, developing and producing a high quality of consumer products, who is looking for the Senior HR & Admin Executive to join their team and support their business expansion in the HK market.  Candidate with more experience will be considered as Assistant Manager role.
Responsibilities
  • To provide full spectrum of administrative and clerical support to the company;
  • To be responsible for the selection, contract management, performance review of suppliers and vendors;
  • To manage office leasing including collecting and analyzing property market information, negotiating rent, takeover and handover of premises, liaison with building management;
  • To verify payment for operating expenses & maintained cash pool for administrative expenses;
  • To support HR team for coordination of MPF and preparation of monthly HR & Administration report for management review;
  • To be responsible for office management, review operating practices and derive enhancement plan when necessary;
  • To assist in ad hoc projects when required.
  • Requirements
  • Tertiary education, preferably in business administration or HR related disciplines with minimum 3 years’ HR generalist/ Admin experience, preferably in retail industry;
  • Candidates with experience in handling Company insurance or leasing contract/ agreement will be an advantage;
  • Fluent Cantonese and Mandarin with strong language literacy especially in English;
  • Good interpersonal and communication skills;
  • Cheerful, detail-minded with good team spirit;
  • Candidate with more experience will be considered as Assistant Manager role.
  • Salary Range
 Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

Sales & Marketing Assistant/ Executive
Reference Number N/A
Place N/A
Client Information Our client is a fast growing lifestyle brand devoted to designing, developing and producing a high quality of consumer products, who is looking for the Sales & Marketing Assistant to join their team and support their business expansion in the HK market.  Candidate with more experience will be considered as Executive role.
Responsibilities
  • To manage, edit and coordinate materials for corporate communication and internal use; including the print ad, leaflet and brochure etc.;
  • To work closely with external business partners such as advertising agencies, design house and licensors for the effective execution of marketing program;
  • To assist in the implementation and monitoring of digital marketing campaigns with extensive use of social media platform and corporate website;
  • To provide support in conducting market research on future market trends and exploration of new business opportunities;
  • To assist in the control of budget, workflow and prepare relevant reports for management review;
  • Assist in ad hoc projects when required.
  • Requirements
  • Bachelor degree in Marketing, Public Relations, Communication, Translation or business related discipline;
  • 2 years’ working experience in marketing, PR or related field; marketing/ PR agency background is preferable; experience in retail/ FMCG sector/ health and beauty will be an advantage;
  • Proficiency in both spoken and written Chinese and English; Fluent Mandarin and knowledge in Japanese will be an advantage;
  • Good organization, communication and negotiation skills with business sense;
  • Detail-minded, self-motivated with good team spirit;
  • Candidate with more experience will be considered as Executive role.
  • Salary Range
 Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Job Title

 (Regional) Training Manager
Reference Number N/A
Place N/A
Client Information Our client is an international luxury beauty brand, being famous for their expertise on their skincare products, who is looking for a caliber in training to join their team. A candidate with regional training management experience will be considered for the Regional Education Manager.
Responsibilities
  • To be responsible for managing full cycle of training operations; from designing, implementation, delivery to evaluation of training program;
  • To keep abreast of the marketing trend and strategies as well as new product launches; identify training needs to cope with the business development correspondingly;
  • To develop and deliver training program in the areas of product knowledge, customer service and sales management, etc.;
  • To be responsible for budget planning and resource allocation for training;
  • To provide on-going field coaching and ensure customer service excellence.
  • Requirements
  • Degree holder, preferably with professional qualification in training/ coaching;
  • Minimum 6 years’ experience in retail training; experience in luxury/ high-end beauty and fashion brands is definitely an advantage;
  • Strong knowledge in the areas of designing, implementation and delivery of training program;
  • Excellent command of English and Cantonese; proficiency in Mandarin is a plus;
  • Excellent presentation and communication and organization skills;
  • Strong awareness on people, proactive, outgoing and independent;
  • A candidate with less experience will be considered as Senior Trainer.
  • Salary Range
 Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
Hong Kong : Studio 708, 7th Floor, Sterling Center, 11 Cheung Yue Street, Lai Chi Kok, KLN, Hong Kong
Tel +852-2328-9039

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