CRM Manager
2019-07-12
Our client is an international luxury beauty brand with proven track record, who is looking for a Product Executive to join their dynamic teams. It is an exciting opportunity for talents who are passionate to build a professional career at a well-known organization.
Industry: Luxury beauty
Duties and Responsibilities
- To define the annual CRM strategy and action plan in line with local marketing strategy and global guideline.
- To consolidate and analyze consumer data (both quantitative and qualitative) to derive business indication and provide related action plan to deliver CRM objectives
- To provide regular and comprehensive reports on Consumer Relationship Management data to enhance the overall effectiveness of loyal consumers program.
- Active communication to multi-functions and BC team to ensure they are well-aware of the CRM operational workflow.
- To plan budget spending based on the action plan.
- To manage and monitor annual budget spending according to planned monthly phrasing.
- Stock management for the membership gifts
- To work closely with Product Managers on supporting product launches, including business data analysis, plan & execute members communication and report preparation.
- To organize customer event, activity.
Requirement:
- Computer Literacy (Excel, Words, Power Point)
- Proficient in both spoken and written English and Cantonese.
- Strong analytical ability with strategic thinking.
- Positive with integrity and detail-oriented.
- Team player with excellent interpersonal and communication skills
- Good planning and organizing skills with drive for results, problem solving and action- oriented
- Have understanding of consumer behaviors in beauty industry, luxury products or higher segment consumer good
Our client offers a comprehensive package with fringe benefits. If you are interested, please send your resume together with your current salary, expected salary, and date of availability to our email or via “Apply Now”.
Only short-listed candidates will be notified. Personal data collected will be used for recruitment purpose only.
category: Job Listings