Lifestyle Manager- Affluent Products
2018-11-20
Our client is a famous and leading company under the banking industry. To cope with their strategic development plan, they are now looking for a Lifestyle Manager to join their dynamic team. It is an exciting opportunity for someone who wants to build a career at a high-end company.
Industry: Finance and Banking
Responsibilities
- To be the contact person of selected top-tier discerning cardholders;
- To deliver a highly memorable and valuable experience and ensure clients’ needs are met and exceeded;
- To provide proactive and tailored account management including account related services and exceptional Lifestyle Consulting;
- To react on customer feedback and create a superior product for super affluent segment with the Affluent Product and Marketing team, Citigold Private Client Relationship Managers and CitiPhone;
- To monitor external vendors performance and ensure services are provided with a reasonable cost.
- To act as ambassador for acquisition
- Required to attend events in the evenings and/or weekends
Requirements
- Degree holder with 8 years’ experience in marketing, team sales or service management
- Relevant experience in servicing affluent customers is a must
- Fluent and articulate in English, Cantonese and Mandarin
- Working knowledge of Chinese dialects, Japanese or European languages will be a plus
- Proficient in MS Word and Excel and the ability to learn new systems quickly
- Team player with detail-minded, outstanding problem solving and decision-making skills
- Knowledge and interest in travelling, fashion, the arts, music, sports, film and theater will be an advantage
- Ability to understand the lifestyle of affluent segment will be a plus
Our client offers a comprehensive package with fringe benefits. If you are interested, please send your resume together with your current salary, expected salary, and date of availability to our email or to click the “Apply Now” button below.
Only short-listed candidates will be notified. Personal data collected will be used for recruitment purpose only.
category: Job Listings, 未分類