APASS

Regional CRM and Digital Manager

2016-11-15
Job Title

Regional CRM and Digital Manager

Reference Number N/A
Place Quarry Bay
Client Information Our client is a well-known international beauty care brand, who is looking for Regional CRM and Digital Manager to join their team. A candidate with less experience will be considered as Assistant Manager.
Responsibilities
  • To define and drive CRM strategy and ensure alignment with global CRM strategy and direction;
  • To develop and provide budgetary planning guidelines for CRM activities based on segments, life-cycle and ROI;
  • To conduct analyses using CRM data and provide insights on customer behavior;
  • To develop, execute, review and provide guidance on annual digital media plan; evaluate campaign effectiveness and derive enhancement plan when necessary;
  • To manage the use social media platform in the Asian market; to maximize the use of social media to increase customer engagement.
Requirements
  • Tertiary education preferably in digital marketing/ e-commerce or related disciplines;
  • Minimum 5 years’ experience in digital marketing/ e-commerce/ CRM preferably in retail industry, experience in cosmetic retail environment and luxury brands is an advantage;
  • Experience in regional and/or supervisory role is definitely an advantage;
  • Passion for consumer research and analytics;
  • Fluent in written and spoken Cantonese, English and Mandarin;
  • Good communication, analytical and influencing skills;
  • Strong interest in social trends; creative, flexible and detail-minded;
  • A candidate with less experience will be considered as Assistant Manager.
Salary Range Negotiable
Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Hong Kong : Studio 708, 7th Floor, Sterling Center, 11 Cheung Yue Street, Lai Chi Kok, KLN, Hong Kong
Tel +852-2328-9039

Copyright© 2015 APASS International – Legal Recruitment, Partner, Associate and Counsel Search in Asia All Rights Reserved.