Client Information |
Our client is a well-known international beauty care brand, who is looking for Regional Training Manager to join their team. |
Responsibilities |
- Liaise between Central Training, Asia Country Training Managers and Axis Training Managers/Trainers to identify needs in terms of training specificity activities.
- Work closely with Central Training, Regional Marketing Operational and Asia countries to provide inputs on the development of training modules, training tools, consultation tools and specific protocols to meet Asia identified needs and demands.
- Liaise with Central, plan and organize annual regional seminars and training for Training Managers/Axis Training Managers/Trainers, as well as targeted “Specialist / Expert” populations in accordance with Asia identified needs and sell-out priorities.
- Coordinate and support Mystery Shopping, liaise with Central, follow up and accompany markets on restitutions and action plan.
- Support and encourage best practice sharing linked to the axis across the region.
- Monitor and evaluate the effectiveness of training programs linked to the axis.
- Communicate and follow up with Asia Country Training Managers and Axis Training Managers/Trainers, assist them to identify areas of improvement, set up and validate appropriate actions in training linked to the axis.
- Carry out regular follow up on Specialist/Expert populations to ensure consistent and high level of technique and service offered by our expert teams.
- Ensure timely implementation of the specific protocols in line with the marketing plan and new launches.
- Consolidate and coordinate Asia countries’’ feedback as requested by central and regional management.
- Develop, motivate and coach training team in the region.
- Assist Training Managers and Axis Training Managers/Trainers in administering, supervising, delivering and facilitating on-going training programs to meet needs of the brand.
- Complete special projects assigned by central and regional management.
- To deliver training and follow-up of facial treatment techniques and protocol (if candidate had experience in a Skincare Treatment brand)
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- Key competencies:
- Result oriented
- Strategic agility
- Customer and retail focus
- Flexible and adaptable leading skills
- Good listening skills
- Strong understanding of the luxury business
- Strong communicator
- independent, dynamic, positive spirit and team player
Technical skills:
- Strong experience in training including delivery of training (experience within the beauty industry and/or retail would be a plus)
- Selling and Training skills
- Master computer skills (PowerPoint, Word and Excel)
- Fluency in both written and spoken English and Chinese (Mandarin)
- Qualified & Certified Beauty Therapist (a plus)
Profile :
- Occupies or has occupied a Training Manager and/or Assistant Training Manager position, particularly in a beauty brand
- Has good field experience (in a selling context)
- Proved experience of team/department management
- Genuine interest in and appreciation of the brand, cosmetics and luxury industry
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Salary Range |
Negotiable |
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Our client offers comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here. |