APASS

(Senior) CRM Executive/ Assistant CRM Manager (International Beauty Brand)

2017-12-29
Job Title

(Senior) CRM Executive/ Assistant CRM Manager (International Beauty Brand)
Reference Number N/A
Place Hong Kong
Client Information Our client is a well-known international luxury beauty brand with proven track record, who is seeking for a (Senior) CRM Executive to join the team.  The candidate plays a key role in building customer loyalty through the development and execution of CRM initiatives and customer engagement. It is a great opportunity for someone wanting to build an international career at a growing brand. Candidate with more experience will be considered as Assistant CRM Manager.Industry: Luxury beauty
Responsibilities
  • Develop customer lifecycle program, CRM communication plan and event calendar for optimizing customer journey and building customer loyalty;
  • Execute new launch CRM activities and to enhance conversion, retention and reactivation;
  • Enhance annual CRM redemption program by spending tiers based on sales data analysis;
  • Tailor made and execute CRM event based on different POS customer profile and need and measure campaigns’ effectiveness;
  • Prepare customer list extraction from system and design DM/EDM communication for campaign;
  • Engage in E-Commerce development to enhance customer loyalty.
  • Requirements
  • Degree holder, preferably in Marketing/ CRM/ Business Administration/ Information Management or related discipline;
  • 3 years’ related experience in CRM; experience in in-house consumer brand/ retail / beauty industry is an advantage;
  • Fluent spoken and written Cantonese, Mandarin and English;
  • Good computer skills, in Microsoft Office applications, especially Excel;
  • Strong analytical and planning skills, good communication skills, well-organized and sensitive to figures.
  • Salary Range
 Negotiable
The company offer comprehensive package with fringe benefits to the right candidate. Interested parties, please send your resume together with your current salary, expected salary and available date to professional@apass.com.hk or Register CV here.
Apply to this position – Register CV
category: Job Listings
Hong Kong : Studio 708, 7th Floor, Sterling Center, 11 Cheung Yue Street, Lai Chi Kok, KLN, Hong Kong
Tel +852-2328-9039

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